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  • Colorado Springs
    • 5620 N. Union Blvd
    • Colorado Springs, Colorado 80918
    • Phone: 719-475-1236
    • Fax: 719-475-1239
  • Denver
    • 7000 Broadway Suite 412
    • Denver, Colorado 80221
    • Phone: 303-403-4655
    • Fax: 303-403-1953
  • Ft. Collins
    • 1420 Riverside Ave, Suite 108
    • Ft. Collins, Colorado 80524
    • Phone: 970-484-6616
    • Fax: 970-224-2883
  • Greeley
    • 3640 W. 10th St.
    • Greeley, Colorado 80634
    • Phone: 970-584-1020
    • Fax: 970-584-1021
  • Lakewood
    • 3245 S Wadsworth Blvd
    • Lakewood, Colorado 80227
    • Phone: 303-806-8001
    • Fax: 303-806-8030
  • Longmont
    • 1649 Main Street
    • Longmont, Colorado 80501-2614
    • Phone: 303-651-6400
    • Fax: 303-678-4837
  • Loveland
    • 2500 Rocky Mountain Avenue Suite 320
    • Loveland, Colorado 80538
    • Phone: 970-669-6800
    • Fax: 970-776-1966
  • Pueblo
    • 2910 N. Elizabeth St.
    • Pueblo, CO 81008
    • Phone: 719-465-5727
    • Fax: 719-569-7978


General Manager

  • Category: Management
  • Location: Pueblo, CO
  • Status: Full TIme
  • Posted: 11/27/2018

Job Description:

We love helping people, and we’re seeking like-minded individuals. At Major Medical we’re dedicated to being the industry’s leader in home medical equipment, and improving the lives of our customers. If you’re looking for a meaningful and enriching opportunity to care for patients in our local communities, then consider joining our family of fellow healthcare professionals. You can take pride in knowing that you play a large role in providing our patients with the products and quality of service they need to thrive independently. We distinguish ourselves from other providers by our clinical expertise, prompt and courteous service, and broad product selection. We hope to find another impactful team member in you!


Major Medical is accepting resumes for is accepting resumes for a General Manager supporting the Pueblo and surrounding markets. The General Manager will be responsible for all aspects of Operations and Managing the branch by recruiting, selecting, orienting, training, coaching, counseling, and disciplining; communicating company values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results.

We offer a competitive hourly pay rate, health insurance, 401K, and paid time off as well as hands on training, and an outstanding work environment.  Major Medical want’s every customer to maintain the most independent and highest quality of life possible. Our home medical equipment and respiratory experts are here to evaluate customers’ individual needs, and help them find the most beneficial products and services. We are here to assist with consultation, selection and fitting of products, training and instruction.

Core Responsibilities:

·         Bring out the best of branch’s personnel by providing training, coaching, development and motivation; Prepare staff schedules on-call rotation calendar

·         Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

·         Address referral, patient satisfaction issues promptly

·         Network to improve the presence and reputation of the branch and company in the Pueblo and surrounding markets

·         Responsible for the coordination and execution of day-to-day operations of the departments under his/her supervision. Optimizes and actively manages the work hours of employees and assets of the Pueblo Branch

·         Is expected to have a clear understanding and working knowledge of the financial statements of each department under his/her supervision, identifying and implementing improvements for the profitability of each work unit

·         Develops, tracks and controls an annual operating budget for the area, including developing ways to reduce costs and improve profitability

·         Integrates the organization's business plan, goals and action items, including financial forecasts through day-to-day decisions and communications

·         Lead effective and efficient meetings and presentations with employees, customers and/or referrals

·         Develops leadership among employees, selects and maintains a multi-functional, diversified, well-trained, motivated and empowered workforce. Models innovative approaches. Actively participates in the recruiting, interviewing and hiring of personnel

·         Administers compliance of fleet policies and procedures. Provides leadership to optimize vehicle utilization and minimize life cycle cost

·         Ensures compliance with numerous federal, state and local laws, regulations codes and ordinances, e.g. Operator Qualification, CDOT, EPA, OSHA, PUC, etc., to include in OQ performance evaluations

·         Participates in industry/professional forums in order to stay abreast of industry standards

·         Attend/Travel to Monthly Meetings as required

·         Administers compliance of procedures and reporting for the effective management of material inventory. Drives the accurate collection and entry of data in tracking system including location of material, quantity on hand, value, etc.

·         Delivers continuous improvement in productivity and efficiency

·         Proficient in the successful mentoring, coaching and discipline of branch employees for the improvement of performance and preparation for additional responsibilities

·         Ability to fill in in the event the branch is understaffed

·         Oversee retail sales, inventory control

·         Understanding of all Branch Functions

·         Other Duties as directed by VP of Operations


Required Skills & Experience

·         Previous durable medical equipment (DME) experience is preferred

·         5 consecutive years of experience as a GM or Management role

·         Must be dedicated to providing outstanding customer service

·         Ability to read, write and comprehend instructions and correspondences

·         Valid Driver’s License

·         Leadership

·         Team Development

·         Maintain professionalism with all employees and customers at all times.

·         System proficiency (Fastrack)


Specialized Knowledge, Skills & Abilities:

·         The ability to operate a 14-16 foot truck in a safe manner is essential

·         The ability to follow a city map and navigate a new daily route is required

·         Strong interpersonal skills and customer service skills are necessary as is the ability to remain customer service oriented during situations in which patients or caregivers may be frustrated or upset

·         The ability to read, write and follow written and oral instructions is required to ensure accurate completion of DME deliveries, exchanges and pick-ups

·         Working knowledge and experience with smart phones is required to relay information to customer service and perform on-call coverage

·         Ability to utilize basic tools e.g., wrench, screwdrivers etc. to set up durable medical equipment


Physical Requirements and Demands:

·         Lifting – up to 70 lbs

·         Bending, climbing, standing, sitting for long periods of time

·         Regular and continuous eye-hand coordination and manual dexterity is required to set up durable medical equipment.

·         Frequent bending, twisting, grasping and squeezing and occasional kneeling. Climbing stairs, reaching above the shoulder is required to retrieve, store and set up durable medical equipment

·         Ability to use basic tools (e.g. screwdrivers, wrench, etc.) to set up durable medical equipment


Major Medical will not discriminate against qualified applicants for employment and employees based on race, religion, color, age, gender, gender identity or expression, sexual orientation, national origin, genetic information, marital status, veteran status, or physical or mental disability, or other protected category, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment. The Company will take affirmative action with respect to such persons as required and permitted by law.

If you are interested in applying for one of our positions, please email your resume to:  We look forward to hearing from you!