Customer Satisfaction
Customer Satisfaction & Complaints
We value your comments about our services and staff. As a locally owned and operated company, we pride
ourselves in ensuring that all customer input is handled with personal attention. Your comments and suggestions are critical
to help us maintain and improve the quality of our service.
Should you have a concern or wish to report a complaint, we ask that you call and ask to speak with the manager. The manager
will then research the situation and respond as soon as possible. If we do not handle to your concerns to your satisfaction
you may also contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) at 800-994-6610 (complaints@jcaho.org) or Accreditation Commission for Health Care, Inc. at
919-785-1214. |